We are located in New York City. We work remotely with clients located throughout the state of New York (including Long Island). We will be offering in-person therapy (on Staten Island) during Summer 2025 depending on interest.
2. Do you accept insurance?
No, Eve is an out-of-network provider. We can provide you with a “superbill” (a receipt with all the necessary codes your insurance company will need when requesting reimbursement).
PPO insurance plans often reimburse 50-80% of session costs.
We recommend you call your insurance company prior to scheduling a session to determine whether out-of-network therapy sessions are reimbursed.
Here are some possible questions to ask when you call: * Do I have out-of-network benefits for outpatient mental health services delivered through telehealth? * What percentage of my bill will be reimbursed for services from an out-of-network provider? * What is my deductible and has it been met?
Under the federal “No Surprises Act,” health care providers must give clients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. Clients have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. If requested, a client will be provided with a Good Faith Estimate prior to the initial appointment
We do offer sliding scale therapy to low-income clients (income as it compares to Federal Poverty Level). If interested, please email us for more information.
3. What is your cancellation policy?
If you cannot attend your scheduled appointment for any reason, you must give your therapist at least 48 hours notice so that you are not billed. This allows the therapist to offer the appointment slot to someone else who may be waiting.
