Frequently asked questions.
1. Where are you located?
We are located in New York City. We work remotely with clients located throughout the state of New York (including Long Island). We will be offering in-person therapy (on Staten Island) during Summer 2025 depending on interest.
2A. Do you accept insurance?
Yes, SIAMHC accepts certain insurances (see below). If we are an out-of-network provider, we can also provide you with a "superbill" to submit to your insurance company for reimbursement.
PPO insurance plans often reimburse 50-80% of session costs.
We recommend you call your insurance company prior to scheduling a session to determine whether out-of-network therapy sessions are reimbursed.
Here are some possible questions to ask when you call:
* Do I have out-of-network benefits for outpatient mental health services delivered through telehealth?
* What percentage of my bill will be reimbursed for services from an out-of-network provider?
* What is my deductible and has it been met?
Under the federal “No Surprises Act,” health care providers must give clients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. Clients have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. If requested, a client will be provided with a Good Faith Estimate prior to the initial appointment
We do offer sliding scale therapy to low-income clients (income as it compares to Federal Poverty Level). If interested, please email us for more information.
2B. We accept the following insurance:
Anthem Blue Cross and Blue Shield New York (formerly Empire)
Aetna
Highmark BlueShield
Carelon Behavioral Health